1209, MOUNTAIN ROAD PL NE STE N, ALBUQUERQUE, NM 87110 USA

Terms & Conditions

Welcome to Reliable Courier Solutions. By using our courier and shipping services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any shipment with us.

1. Service Use

Our courier services are provided for both individuals and businesses. Customers are responsible for ensuring that the information provided for delivery (names, addresses, and contact numbers) is accurate and complete. Reliable Courier Solutions will not be held responsible for delays caused by incorrect or incomplete details.

2. Prohibited Items

The following items are not allowed for shipment: hazardous materials, illegal substances, firearms, explosives, perishable goods (without proper packaging), and items prohibited by law. Shipments found to contain prohibited items will be refused or returned at the sender’s expense.

3. Shipping Rates & Payments

All shipping charges must be paid in full at the time of booking. Rates may vary depending on weight, dimensions, destination, and carrier (FedEx, UPS, USPS, or international shipping partners). We also provide discounted courier rates to help customers save on shipping costs.

4. Delivery Times

While we work with trusted partners to ensure timely delivery, delivery schedules are estimates and not guaranteed. Reliable Courier Solutions is not liable for delays caused by weather, customs clearance, or carrier disruptions.

5. Liability

Our liability for lost or damaged shipments is limited to the value declared at the time of booking, subject to carrier policies. Customers are encouraged to purchase additional insurance for high-value shipments.

6. Cancellations & Refunds

Orders may be canceled before the shipment is dispatched. Refund eligibility depends on the status of the shipment and carrier policies. Once in transit, cancellations and refunds may not be possible.

7. Modifications

Reliable Courier Solutions reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

8. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

  • Reliable Courier Solutions
  • Phone: +1 855 316 1740
  • Email: support@reliablecouriersolutions.com